Our Friendly & Thorough Shoe Fitting Process
Our Promise to Our Customers
When outfitting our customers, Fleet Feet Albany and Fleet Feet Malta offer:
- Expert advice, provided one-on-one by professionally-trained staff
- Intelligent products, from the best running and fitness brands
- Personalized solutions, to help you reach your goals or set new ones
When you come to our stores to be outfitted for shoes, it is helpful if you bring along your current footwear (whatever you use for running, walking, other exercise, or work) and a pair of socks. Also bring any current inserts or orthotics that you use.
We will listen to you tell us about your current situation and your goals, then watch you walk and/or run, and offer a complimentary 3D foot scan (quick and easy).
We never try to sell you any particular brand or shoe model. Rather, we offer you several appropriate options and allow you to choose the footwear that feels the best and meets your needs.
Our exclusive fit id™ system builds an interactive model of your feet to help us select footwear solutions for you. We offer this as a complimentary service and it is quick and easy. We review the scan with you and email it to you afterward so you can refer to it in the future.

In addition to the 3D foot scan we now also utilize a pressure plate to get real time information about you your feet move. This new tool offers deep insights and tailors the fit experience even more!

Now Available: Superfeet ME3D™ insoles!
Using data we from the foot scaner and pressure plate you can now order truly custom inserts. These Superfeet and made in Seattle and back to you in two weeks. Ask an outfitter today for more information!
Built specifically for you based on the way you move, Superfeet ME3D™ insoles provide personalized solutions for comfort, pain relief and performance based on the data we capture through our personalized outfitting process with fit id® .

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